Frequently Asked Questions

Buying e-Gift Cards

What is an e-gift card?

An e-gift card is a digital version of a gift card that is sent to the recipient electronically. AnyCard e-gift cards can be sent through email, text message, or Facebook.

How do I send an e-gift card?

You will be asked during the checkout process how you would like to send your e-gift card; by email, text message, or Facebook.

Are there any additional fees?

No. You are only charged the value of the e-gift card you purchase.

What are your accepted payment methods?

We currently accept Visa, Mastercard and American Express.

Registering Your Business & Managing Your e-Gift Card Sales

Is it easy to sign up and use your system?

It is very easy. You can signup and try it for free right now. If you're ever having trouble, we have instructional videos and a dedicated support team to help you along the way.

How will this affect my current gift card system?

It won’t. AnyCard let’s you sell e-gift cards and can act as an extension to your current gift card system.

How do I redeem a customer's e-gift card?

Redeeming a gift card is easy and can be done through the Dashboard. We also have instructional videos located there.

Why do i have to wait 24 hours to spend / redeem my Gift Card or Voucher?

There is a delay in allowing registration in order for us to perform anti-fraud and anti-money laundering checks. Unfortunately,since Gift Cards are a store of value, they can sometimes be used by criminals for nefarious purposes.

Still have a question that wasn’t answered here? Feel free to Contact Us anytime.